Leads Management Staff

JOB DESCRIPTION

To contribute to the profitability and growth of the company by performing efficiently the following functions:

DUTIES AND RESPONSIBILITIES

Grow and promote Bajaj Philippine’s Leads Management System
- Generate leads from Bajaj’s social media accounts & website
- Run digital paid ads campaign skewed to leads generation
- Assist the dealer in the pre-sales to sales conversion process
- Identifying opportunities to promote leads generation through marketing events and PR campaigns
- Maintain LMS dashboard using Google Sheet
- Monitor LMS KPI metrics to track success
- Provide monthly statistics/insights of all platforms’ leads to sales performance
- Visit necessary dealership to promo Leads Management System
- Work closely with Leads Management Supervisor

Monitor and manage chatbot subscription and HubSpot
- Maintain LMS dashboard in HubSpot
- Monitor all activities in HubSpot including site downs and errors
- Maintain and proactively improve chatbot flow

Maintain and processed leads using Leads Management System
- Analyze leads gathered from Bajaj’s social media accounts, website, marketing events & PR seeding
- Process leads gathered from Bajaj’s social media accounts, website, marketing events & PR seeding
- Turnover processed leads to the right dealership/personnel
- Document the customer journey of all leads converted into sales
- Monitoring the effectiveness of paid ad campaigns to identify opportunities to improve performance
- Developing relationships with potential clients by building rapport with them
- Coordinating with other departments within and outside the company so that all leads are followed up on and dealt with appropriately
- Providing customer service to potential clients by answering questions about products and services offered by the company
- Maintaining relationships with potential clients by providing them with information about new products or services offered by the company
- Conduct inbound and outbound communication to all leads

JOB QUALIFICATIONS

Graduate of bachelor’s degree program, preferably Marketing, Communications, Advertising, or any related business-related field
At least one (1) year experience in sales and marketing
Can strongly communicate both in English and Filipino languages
Has basic knowledge of Leads Generation thru Facebook Ads, Tiktok Ads & Google Ads
Social media and internet savvy
Has above-average knowledge about technology and digital marketing tools
Flexible in terms of workmanship, work schedule, and travel
Open-minded and willing to learn